The significance of integrating workflow across the revenue cycle: order processing, billing and shipping
Order fulfillment
- Our healthy inventory management ensures accurate tracking and availability of your products. Empower your revenue cycle management (RCM) with RND Softech's outstanding order fulfillment solutions. Our advanced order processing system ensures flawless and efficient handling of your orders from inception to delivery. We optimize shipping and logistics, providing a reliable and timely fulfillment experience. Whether you're a growing business or an established entity, our e-commerce fulfillment solutions are tailored to meet your needs. Streamline your order fulfillment process, offering a comprehensive solution that integrates seamlessly into your revenue cycle management (RCM) strategy and experience a transformation in how you handle orders.
Invoice generation
- Our progressive billing system ensures a seamless process from invoice creation to payment receipt. Transform your revenue cycle management (RCM) through RND Softech's cutting-edge invoice generation services. We provide accuracy and efficiency in producing detailed and professional invoices using high-tech invoice generation software. Say valediction to manual billing and invoicing hassles as our automated invoicing system takes charge, saving you time and reducing the risk of errors. An emerging DME or a larger Home care equipment supplier, our services cater to your specific needs, providing a customized solution that integrates seamlessly into your revenue cycle. Experience the convenience of automated and error-free invoice generation with our dedicated services, streamlining your financial processes and contributing to a healthier revenue cycle management (RCM) for your business.
Billing process
- Ensuring flawless revenue cycle management (RCM) is an essential part of RND Softech's offerings, providing comprehensive billing process solutions for error-free operations. Our streamlined approach covers every aspect, from efficient invoice generation to seamlessly managing the entire billing cycle. Trust us to handle payment processing exactly, ensuring your transactions are secure and peaceful. Our advanced billing system guarantees accuracy and efficiency in managing your accounts receivables. Experience the ease of our billing process, optimized for accuracy, efficiency and security, ensuring a smooth and reliable financial management experience for your business.
Payment processing
- With a secure payment gateway, we prioritize the safety of online payments, offering a reliable and protected financial transaction experience. Transform your revenue cycle management (RCM) through the innovative payment processing solutions offered by RND Softech. Our flawless transaction processing ensures that every payment is handled precisely and efficiently. Trust our automated solutions to handle your payment authorization needs, providing a secure environment for all your transactions. Managing online payments or difficult financial transactions, our services are adapted to meet your specific needs. Experience the ease of secure and reliable payment processing, integrating effortlessly into your revenue cycle management (RCM) strategy and contributing to a forceful financial workflow for your business.
Purchase order management
- From seamless Purchase order (PO) processing to efficient order requisition handling, we ensure a streamlined procurement workflow. Revenue cycle management with RND Softech's unparalleled purchase order management services. Our expertise extends to optimizing supply chain management, guaranteeing that your purchase order system operates efficiently to handle the intricacies of purchase order management, providing a comprehensive solution that contributes to a healthier financial workflow. Experience the ease of managing your procurement processes with precision and efficiency and transform how you handle purchase orders with our dedicated services.
Shipping and fulfillment in healthcare
- From pharmaceuticals to crucial equipment, the careful coordination of shipping processes contributes to the accessibility and availability of essential healthcare resources. Shipping and fulfillment are pivotal components in guaranteeing the prompt delivery of medical supplies and medications for RND Softech. Efficient logistics are critical for maintaining an unspoiled healthcare supply chain, where precision and speed are vital. Strict observance of regulatory standards and advanced tracking systems help guarantee safe and prompt fulfillment of healthcare needs. Overall, the effective management of shipping and fulfillment in healthcare is integral to providing quality patient care.
Frequently Asked Questions
The business world is being flattened by economics, technology, demographics and regulations. To win in this flattening world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people and resources across time zones, geographies, cultures and sourcing and delivering.
1. Why should I outsource to RND Softech?
By outsourcing to RND Softech, you will experience an immediate reduction of up to 60% in your manpower costs. We provide staff to take care of your front end and backend operations. This will enable you to focus on growing your business without having to worry about increasing operational costs, employee attrition, etc.
2. What are the services you offer?
We offer entire Revenue Cycle Management - a few of them being, data entry, insurance verification, authorization, Doctor's office follow-up, intake, order processing, billing, denial management, payment posting, inbound and outbound patient calling, 24 x 7 customer support, scheduling processes etc.
3. Do you have experience of working in the healthcare industry?
Yes, we have more than 22 years of experience working in the US healthcare industry. We have been providing medical transcription services to hospitals across the United States since 1999 and DME/Home care back office services since 2012.
4. What is your on-boarding period for a new employee/customer?
Anywhere between 1 to 14 days.
5. What would be the FTE's working hours?
The FTE would work the US working hours, in the time zone of your choice.
6. Is the contract obligatory? Is there a minimum or maximum contract period?
Yes, but it is a no-obligations contract and is non-binding and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.
7. Are you HIPAA compliant?
Yes, we are certified for HIPAA and Information Security Management Systems.
8. Is there any contract to be signed before getting started?
No, the contract is not obligatory and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.
9. Do you follow FTE based billing or percentage of revenue generated billing?
We follow an FTE-based billing. One FTE (full time employee) works 8 hours a day, 5 days a week - a total of 40 hours a week.
10. How will I be billed?
You will be sent an invoice each month mentioning the number of FTEs agreed upon and the services provided.
11. How can I make payments?
You can make payments through PayPal using your credit card or make a wire transfer.
12. Are the FTEs your own employees or do you subcontract to other smaller companies?
All our FTEs are employees of RND Softech and are dedicated to each client, the agent will not be shared with other clients
13. Where are you located?
We are located in Southern part of India.
14. Do you follow US holidays or local?
Yes, We follow US holidays.
15. Are You Certified?
Yes we are one ISO 9001, ISO 27001, HIPPA and SOC2 Certificates.
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Certifications
RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.
